What is ISO 9001 Certification?
While ISO 9001 is not specific to the translation or localisation industry, it does certify that there are well-documented processes. This business certificate focuses on having a Quality Management System (QMS).
ISO 9001 certification demonstrates and monitors effective planning, operation and control of a company’s processes and the implementation and continual improvement of its QMS. The ISO framework provides a stated quality policy, quality manual and documented procedures, along with documented organisation, implementation and record keeping.
ISO 9001 was set up for companies to focus on meeting customer needs, delivering what was promised to customers and improving overall quality of products and services. ISO 9001 looks for continuous improvement. When deficiencies or mistakes are identified, a process is set up to evaluate and address the shortcoming to continually improve the process.
GoLocalise has been independently certified by The British Assessment Bureau. Choosing a language service provider that is ISO 9001 certified provides an additional standard by which to judge language service providers. It is an objective metric to measure the processes in place and the quality of the deliverables.